Business Support Specialist

Move forward as Business Support Specialist at DSV in Schiphol

Are you someone who gains energy from helping others, teaching new processes to colleagues, or implementing processes for new clients? Then you're the right person to join DSV!

You get it done

Every day, you are actively involved, both independently and as part of a team, in operationally optimizing and professionalizing, among other things, our TMS system (Cargowise) and other DSV applications. Additionally, you are involved in implementing new clients into our systems: you work in it.

How do you do this? You actively participate in onboarding new colleagues in the operational departments. You're also the person who provides training for these new DSV team members on the use of our internal systems and processes. As a business support specialist, you are also actively involved in reporting to our clients and maintain close contact with the Global IT department. You achieve this by:

• optimizing processes of internal systems (Cargowise);
• implementing and managing operational and/or commercial agreements and ensuring compliance;
• being an open point of contact for (new) operational colleagues regarding ongoing processes.

Your team stands out within DSV due to its informal atmosphere and working from multiple DSV locations. This makes it important that you are willing and able to work independently. You know how to find each other via teams and phone.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

You have to enjoy digging for the solution, the answer does not come naturally,

says Ton van Belle, Senior Business Support Specialist.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• minimum 2 to 5 years of work experience in sea freight, transport, and logistics;
• HBO level of education;
• good communication skills in Dutch and English;
• experience in effectively applying Excel and analytical skills;
• additionally, you are customer-oriented, take initiative, and can prioritize effectively.

It all counts for this vacancy of business support specialist in Schiphol. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• 28 vacation days per year and 8% vacation pay paid in May;
• 5% bonus paid in November;
• a favorable pension scheme, part of which is non-contributory and a contribution of 5%;
• access to knowledge and training via our DSV Academy and external (logistical) study options.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Naomi Groenewoud will answer all your questions via +31 (0)6 8229 7557 or naomi.groenewoud@dsv.com.

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