Junior Account Manager

Move forward as Junior Account Manager at DSV in Venlo

Your ambition and drive to grow is what keeps us moving. Together with your team, you play an indispensable role in the growth of DSV Road. For our customers. For our operations. For yourself. Are you ready to make a difference?

You get it done

Working alongside your colleagues, you not only follow up on new leads but also maintain contact with our existing customers, from the initial phone call to a signed quote. You’re on it.

How do you do this? Within your sales territory, you'll be responsible for selling a variety of transportation solutions, including FTL (full truck loads), LTL (less than truck load), and groupage. You'll encounter a wide range of requests in various combinations. You'll follow up on every lead to qualify the customer's needs. Depending on the size of the request, you'll either handle it yourself or pass it on to our key account managers. Once you've identified the customer's needs, you'll create a suitable proposal and ensure timely follow-up because, of course, you aim to win! You achieve this by:

• proactively maintaining contact with new and existing customers, recording every customer interaction in our CRM system;
• identifying the underlying needs of the customer. You screen and qualify leads, provide quotes, and prepare quotes;
• developing an in-depth understanding of your customer through frequent phone contact. This way, you grasp the customer's needs and tailor your approach accordingly;
• recording findings from customer interactions in our CRM system and analyzing this data. You maintain a close relationship with the account manager, who regularly visits the customer.

Your team stands out at DSV with a winning mentality. You'll be surrounded by commercially seasoned colleagues who are eager to guide you in DSV's growth. They'll teach you the tricks of the trade and hope to see you grow into a worthy successor to one of our field sales colleagues in the future.

We are DSV, we grow

DSV is a global provider of transport and logistics services. With offices in more than 80 countries and a growing network of partners, there is no place in the world we cannot reach via transport by air, sea, rail, courier or road or where we can offer storage in warehouses.

You are both a hunter and, at the same time, an expert in retaining customers,

says Hendrik Schotanus, Sales Director DSV Road.

In the Netherlands, we operate from over 25 branches, with more than 3,000 colleagues. Together we rise to the challenge of a rapidly changing environment. We make quick decisions at every level and combine ambition and teamwork. This is how we move forward and make a difference together.

You bring

• a strong commercial drive, analytical skills, and excellent communication abilities. In this role, you're truly a relationship builder;
• proficiency in both Dutch and English;
• some experience in the transport sector is a plus, but we're happy to teach you the ins and outs of the industry;
• proficiency in MS Office, with prior experience working in a CRM system being a preference.

It all counts for this vacancy of junior account manager in Venlo. Furthermore, it is of course important that you feel at home with us. That will certainly be possible if you like to keep going, have guts and want to grow with DSV.

You get

Working at DSV means working at one of the top players in the logistics market. DSV is entrepreneurial and competitive, which is why we always want to grow as an organization. That is why we are looking for people who want to grow with us. Besides a challenging job in an international environment we also offer:

• a salary tailored to your knowledge and experience;
• a 5% gratuity (13th-month payment) in November and a bonus scheme based on pre-defined KPIs;
• 24 vacation days, 4 ADV (additional days off) days, and 8% holiday pay;
• a favorable pension plan, with a portion of it being premium-free and a 5% personal contribution;
• you will be working in a brand new location, equipped with state-of-the-art facilities such as a 150 m2 gym and a company restaurant.

Move forward

Send your resume with motivation or leave your details and we will contact you. Any questions about this vacancy? Our corporate recruiter Sanne Reijnders will answer all your questions via +31 (0)6 2303 5118 or sanne.reijnders@dsv.com.

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