Operations 操作

Job Req Number:  76343
Time Type: Full Time

Detailed Responsibilities 具体工作职责 

Receive booking & clarify booking with vendor, send local SOP to all new customers for their easy guide 

接收订单并发出清晰指令给供应商，给新客户SOP 阐明要点 

Guiding vendors through local procedures (incl. Customs, Stuffing，etc.) 

指导并要求供应商按要求落实我们的操作指令（包括报关、包装 等） 

Maintain and update Booking Record sheet for all the coming shipments on daily basis 

记录并更新日常进出口发货记录 

Politely and proactively update vendor operation process, keep both overseas and vendors informed about any delay or unusual situation occurred for their shipments at the first priority. 

让当地操作情况和海外信息保持良好的沟通状态，特别是当发生延期或不正常情况时第一时间通知海外。 

Dealing with vendor in polite manner and solve their daily operation problems  

与供应商保持良好沟通，协助解决操作问题 

Responsible to check and create shipper & consignee account number for every shipment within 2 days upon receiving the Booking Order 

在收到发货指令两天内负责建立发货人和收货人账号 

Organize shipment operations: Book and confirm space with carrier ( keep supervisor informed about any vessel delay or cancellation; timely escalation in case of space problems  ) 

组织货物的运输流程：订舱、确定航空公司舱位（如果延期或取消第一时间通知主管） 

Trucking arrangement；Warehouse stuffing arrangement；Customs clearance monitoring；Proactively solving any problems during  operation process (keep supervisor informed about any custom survey, extra surcharge occurred, carrier’s off load or short ship arrangement )  

货物跟踪；仓库操作；跟踪报关；有效的解决任何在操作过程中发生的问题（如果发生任何不正常情况、额外费用等必须及时通知主管） 

Pre-alert to related party strictly according to the SOP  

严格遵守操作规范发送预报 

Tracing exported shipment till ATA and imported shipment till delivery is done. 

出口货跟踪到港，进口货跟踪到门，根据运输条款区别对待 

Keep superior informed on any unusual situation and trouble case occurred for daily operation 

保持日常汇报给主管，特别是不正常情况和出问题的事件 

Ensure complete and correct data input in operation system. 

确保操作系统中录入的信息完整并且正确。 

Ensure file is hand over to supervisor for close by due date. 

确保按时把文件提交给主管安排关账。 

Back up for either supervisor  or operations during their absence and annual leave 

当其他同事年休假时，作为主管或其他操作的候补 

Other tasks assigned by manager 

经理指派的其它任务. 

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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