Operations

Job Req Number:  77553
Time Type: Full Time

BRIEF OVERVIEW:
We currently have a vacancy within DSV Road's Fareham location for Operations, Channel Islands Imports/Exports

Main purpose of Job:
Reporting to the General Manager the successful candidate will be required to look after the customer's requirements for the safe and efficient transport of their cargo to and from the Channel Islands effectively and in accordance with DSV's operational procedures and statutory requirements,including Health and Safety to the satisfaction of clients and the profit of the company.

Key Tasks:

• Communicate effectively in a professional manner with customers to ensure their quotations and traffic requirements are fulfilled in line with their booking instructions.
• Liaise with other DSV/Agents offices in the UK and abroad, reporting any discrepancies or specific requirements.
• Ensure legislative compliance in all areas.
• Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
• Arrange with approved hauliers for transport of cargo, confirm availability of equipment and agree prices where no tariff exists, to maximise cost effectiveness.
• Prepare correct documentation to the Warehouse/Haulage/Distribution/ Shipping department for loading/off loading cargo to vehicles, in a timely manner.
• Perform and correctly implement General Administration, e.g. invoicing; filing; queries; claims; check costs in accordance with departmental requirements. 
• Communicate efficiently and effectively (via use of VDU's, fax machines, telephone, etc.) with internal and external customers, suppliers, and other offices, as required by operational procedures.
• In conjunction with others, plan collection or deliveries to meet the customers or their customers needs or requirements to the best effective use of all resources, in a timely and efficient manner.
• Maintain awareness of and follow transport (and H.M. Customs) regulations, where relevant, to conform to all statutory requirements.

Skills and Competencies

• Excellent IT skills
• Recent previous experience of a similar role in the freight forwarding industry
• Good communication skills with colleagues at all levels as well as external customers
• Ensure legislative compliance in all areas
• Ensure that the company operates within all agreed operational procedures, and within statutory requirements, including the provision and maintenance of a safe working environment

 
What we can offer you

• A role in a successful, dynamic company 
• A chance to work in a busy international business environment 
• Be a part of a strong team of performance driven colleagues 
• Competitive salary 
• 25 days annual leave plus bank holidays
• Employee Assistance Programme and Retail Discounts
• Great future career prospects for advancement
• A professional working environment 

DSV – Global Transport and Logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of approximately 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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