DSV is committed to the principles of equal opportunity and provide merit-based opportunities to its applicant(s) on his/her qualification, skills, experience, personal attributes required to work as a team, and capacity to learn and develop.

Job Req Number: 31820
Time Type: Full Time

Role and Requirements:

Ensure compliance with the company policies and Customer SOPs.
Co-ordinate with all stakeholders for Export documents.
Respond to inquiries from the field sales and clients, providing accurate and timely information and advice on Customs related issues and other compliance queries.
Communicate and resolve with the customer on exceptions and incidents – Invoice, Service Irregularities, etc.
Coordinates for the adhoc procurement with vendors mainly preferred core carriers / co-loaders. Liaise with the OSC/co-loaders for booking and shipped on board status of the shipments and release of OB/L’s / Seaway B/Ls.
Coordinating with Shipping Line and Co-loaders for Planning Vessel & documentation.
Achieve “Operational Excellence” through accurate and timely documentation / system updates resulting in increased productivity and data quality.
Achieving Global Operational KPIs– Data Quality, Mandatory Fields, Workflow & Milestones.
Posting of Vendor Invoices through Web cost portal correctly & timely.
Closing Job files within the agreed timeframe by posting all costs received from various vendors and allocating agreed revenue/Sell rates as per set KPIs.
Respond to inquiries from the field sales and clients, providing accurate and timely information and advice on Customs related issues and other compliance queries.
Educational level requirement of Master’s Degree will be preferred.
Experienced person (1-2 year experience) in Freight Forwarding.
Good at English (Reading & Writing), basic in communication.
Ability to use Microsoft Office and software (Basic Excel Skills).
Good skills of Interpersonal communication, time management and Customer Service.
Ability to work under pressure and a good team player.

DSV recognises and supports equal human rights and is against discrimination, differential treatment, harassment, inappropriate or unreasonable interference with work performance and similar in employment and working conditions, whether based on race or gender, or sexual, religious or political orientation or ethnic or social background.

DSV – Global transport and logistics

DSV is one of the very best performing companies in the transport and logistics industry. 56,000 employees in more than 80 countries work passionately to deliver great customer experiences and high-quality services – as part of the operation or in a variety of supporting roles. If you have drive and talent and enjoy responsibility, we’ll give you the support you need to explore your potential and forward your career.

Operations

Job information