Freight Forwarder, Air Export

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: USA - Itasca, N Arlington Heights Rd 

Division: Air & Sea 
Job Posting Title: Freight Forwarder, Air Export 
Time Type: Full Time

The Air Export Operator is a crucial role in the transportation and logistics industry, specializing in managing the exportation of goods via air transport. This position is responsible for coordinating and executing the air export process, ensuring compliance with international regulations, and facilitating the timely and efficient shipment of goods to international destinations. 

Duties and Responsibilities 

• Manage and coordinate the export process for goods via air transportation. 

• Liaise with airlines, freight forwarders, and other stakeholders to ensure smooth operations. 

• Prepare and review export documentation, including airway bills, commercial invoices, and export declarations. 

• Ensure accuracy and compliance with international trade and customs regulations. 

• Ensure adherence to customs regulations and procedures for air cargo exports. 

• Address and resolve any customs-related issues or delays. 

• Coordinate with airlines to book cargo space and negotiate favorable export rates. 

• Optimize routing and carrier selection for cost-effective and timely shipments. 

• Communicate with clients to gather shipment details, provide status updates, and address inquiries. 

• Provide excellent customer service to ensure client satisfaction. 

• Collaborate with service providers, including airlines, ground handlers, and customs brokers. 

• Negotiate terms, resolve operational issues, and maintain strong vendor relationships. 

• Negotiate airfreight rates with carriers to achieve competitive pricing. 

• Evaluate and select the most suitable airfreight solutions for each export shipment. 

• Identify and resolve issues related to shipment delays, damages, or discrepancies. 

• Implement corrective actions and preventative measures. 

Educational background / Work experience 

• Bachelor's degree in logistics, supply chain management, or a related field is preferred. 

• Minimum of 2-3 years of experience in air export operations. 

• Familiarity with airfreight processes, customs regulations, and international trade. 

Skills & Competencies 

• In-depth knowledge of air export procedures and documentation. 

• Strong understanding of customs regulations and compliance. 

• Excellent communication and interpersonal skills. 

• Ability to work in a fast-paced and dynamic environment. 

• Attention to detail and accuracy in documentation. 

• Proficiency in using logistics and transportation management software. 

Preferred Qualifications 

• Certification in airfreight operations or customs compliance. 

• Previous experience with airfreight carriers, ground handlers, or customs brokerage. 

• Familiarity with customs automation systems. 

Language skills 

• Fluent in English (oral and written) 

Computer Literacy 

• Proficient in using logistics and transportation management software. 

• Familiarity with Microsoft Office suite (Word, Excel, Outlook). 

• Ability to adapt to new technology platforms used in air export operations and logistics. 

At Will Employment 

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. 

For this position, the expected base pay is: $22.50 - $30.50 / Hourly.  Actual base compensation will be determined based on various factors including job-related knowledge, geographical location, skills, experience, and other objective business considerations.

DSV does not accept unsolicited agency resumes.  Please do not forward unsolicited resumes to our website, employees, or Human Resources.  DSV will not be responsible for any agency fees associated with unsolicited resumes.  Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.

We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

Visit dsv.com and follow us on LinkedIn, Facebook and Twitter.

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