Lead IT Expert, Healthcare

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.  Read more at www.dsv.com 

Location: Kempton Park
Job Posting Title: Lead IT Expert
Time Type: Full-time 

MAIN PURPOSE OF THE ROLE:

The Lead IT Expert is jointly responsible for the successful implementation of all Application insourcing as well as the management and support around the systems supporting business. This role acts as the Specialist for the abovementioned and will work closely alongside the Infrastructure Support, Application Support and Product Config & Implementation teams.  The role will assume responsibility for IT Support, management and maintenance into and out of the WMS/ERP and surrounding systems, including creating integration specifications and mappings and designs between the new and existing application landscape via a highly structured integration architecture to ensure a high degree of modularity with loose coupling and enterprise class fault tolerance.

ROLE DESCRIPTION:

The Lead IT Expert is jointly responsible for the successful implementation of all Application insourcing as well as the management and support around the systems supporting businesses. This role acts as the Specialist for the abovementioned and will work closely alongside the Infrastructure Support, Application Development & Support and Product Config & Implementation teams.  The role will assume responsibility for IT Support, management and maintenance into and out of the WMS/ERP and surrounding systems, including creating integration specifications and mappings and designs between the new and existing application landscape via a highly structured integration architecture to ensure a high degree of modularity with loose coupling and enterprise class fault tolerance.

The nature of the role of Regional Technical Lead implies a strong technical IT inclination and understanding with a wide scope of knowledge across a variety of technical areas, including but not limited to things like authentication (SSO), MFA, Message queueing, SSL Certificates, Communication Tokens, Data Archiving, Log management, IT Security (incl. penetration and vulnerability testing) etc.

KEY RESPONSIBILITIES:

• Advance Support/Maintenance skills on Operating systems and the physical hardware surround it.
• Work closely with the product vendors and business clients and customers and ensure that solutions deployed are a sufficient as possible.
• Responsible for IT systems and services provided to both business and other parties within the organization
• Assist with Integration projects and ensure all WMS/ERP system integrations run as efficiently as possible (scripting/monitoring/upgrading/support)
• Assist with Application management and support on Windows and non-Windows Operating systems (this includes in-house application and SaaS solutions)
• Effectively and efficiently outline, deploy and maintain solutions as per business and IT needs (also constantly strive to improve services offered to the business)
• Role will require afterhours standby services two weeks out of a month.

JOB-RELATED REQUIREMENTS:

• 10+ years’ experience in the IT industry of which minimum 3 years in a Technical Specialist / Integration Specialist / Software Architect role. 
• Experience with logistics related IT systems (TMS, WMS)
• Demonstrable experience with project management and project management methodologies
• Solid track record of implementations of integration projects.
• Knowledge and/or practical experience within the Transportation/Courier sector is preferable

TERTIARY QUALIFICATION(S):

• A Bachelor or Post grad in IT or relevant experience
• An education or certification or demonstrable experience in enterprise integration platforms (BizTalk, IBM MQ, Sterling Integrator etc.)
• An education or certification or solid demonstrable experience in systems architecture

ADDITIONAL COMPUTER SKILLS:

• An education or certification in Windows Server management/maintenance (Advance level support)
• An education or certification in ITIL would be a bonus.
• Experience working with Linux/Unix and Windows scripting (Powershell - Windows, bash and korn – Unix/Linux)
• Experience in creating designs and presenting designs at technical forums
• Experience with any enterprise scale TMS or WMS products

OTHER MINIMUM REQUIREMENTS:

• Own vehicle & drivers license
• Ability and willingness to work long hours when required
• Ability to work under pressure
• Excellent verbal & written communication skills
• Excellent administrative and organizational skills
• Excellent analytical skills to understand and breakdown a problem into its components.

Disclaimer: Due to the high volume of applications received, only shortlisted candidates will be contacted. Should an external candidate not hear from us within four (4) weeks following their application, they should consider their application unsuccessful. Strictly fair and non-discriminatory selection procedures will be followed. We use Affirmative Action (AA) measures in an endeavor to redress the disadvantages in employment experienced by designated groups. Where possible, preference will be given to candidates from the designated groups as defined in the Employment Equity Act and in line with DSV’s Employment Equity plans. DSV reserves the right to defer or close a vacancy at any time. 

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