Lucy Mahlangu

HR Learner, South Africa

My day-to-day duties involve interacting with people - whether it's dealing with queries or attending calls and relaying messages.  I populate, calculate and capture overtime for payroll processing as well as capturing employees' leave for the branch and its different sites.  I update and maintain employee files, updated notice boards on vacancies and matters of HR and employee wellness.  I assist HR business partners and provide admin support to managers.

The benefits of working in a global company

A global company like DSV gives you the opportunity to work with and learn from experts in a variety of fields, to contact different people and cultures and to explore different parts of the world.  These are all great for personal and professional development.

You get exposed to what the operation of moving goods entails and learn that there are many processes which need to take place before your goods are delivered to you.

In a global company you get formal training which helps you break into and understand other departments and it's likely you'll be able to move sideways, for example applying to work in different countries.

What I love about working for DSV

One of the benefits of our style of learnership is the growth of our working skills - we're led in a way that encourages us to make errors and learn from them.  Everyone collaborates and there's continuous learning and discovery through self-understanding and the investigation of new projects.

Opportunities I believe are available in my department are:

Our profession is not static.  We take what we know and apply it to other situations and scenarios which means, among other things, it's possible to move from assistant to manager.

Why should people join DSV

If you're curious about logistics, then this is right up your alley.  I highly recommend DSV.

What I love about being part of HR

One of the perks of working in HR is that you get to know everyone in the company.  I feel a sense of gratification of solving employees' problems, to see employees go from frustration to being productive and feeling appreciated.  For the HR Department, every day brings with it different challenges.  It is always growing and changing, whether through compliance with new laws and legislation or responding to new technology and employee expectations. 

It's never boring and it allows me to give 100% to everything I do. I love assisting new hires, networking and developing long-time relationships. We are one!